privacy policy

The Privacy Policy governs the way Pioneers Solutions collects, uses, maintains and authorizes information collected by Users of the Pioneers E-School School management system, and applies this privacy policy on the website, all products and services provided by Pioneers Solutions.

Personally identifiable information

Through Pioneers E-School, Pioneers Solutions collects personal information for users in different ways, including, but not only: user visit times, registration on the Pioneers E-School website, application filling, questionnaire fill-out form, and other activities, services, features or sources that we may provide on our service on the website. Users may also be asked to explain their name, email address, phone number, address data and school name.

Using the Website

Our website uses cookies (a small portion of the information sent by the web server to store information on your web browser so that it can be read later from that browser) to collect information about your use of our website and facilitate visits.

Cookies on our website may collect information about the internet domain and IP address from which you can access our website, the date and time you visited on our website and the pages you visited on our website.

You can select the use of cookies independently through your web browser settings, but this may limit your access to or use of our website.

The information we collect from cookies and the information you provide us when requesting information from us through our website or full questionnaires posted on our website to provide you with the information you have requested is used to maintain access to our current and new products and services (unless you have stated that you do not wish to receive marketing material from us), to improve the functionality of our website, to facilitate your use of our website, to create statistical data to market our goals, to develop non-personal cookies from parties interested in our products and services, to build databases of marketing materials. Such as email, campaigns, and customer support.

Non-Personally identifiable information

Pioneers Solutions collects some information about users wherever they interact with all programs and services, and this information is not personal but may include technical information about the user's communication methods for all our services and programs, such as the company used to provide internet service and other similar information.

How we use the information collected

Pioneers Solutions collects and uses users' personal information for the following purposes:

Improving the quality of customer service:

Your information helps us to respond to your customer service requests and support needs more effectively.
Your information helps us to respond to your customer service requests and support needs more effectively:

We constantly strive to improve the offers provided through our programs and services in accordance with the information and feedback we receive from you in order to better understand our users' interests and needs.
Send emails periodically:

The email address that users register to handle their request will only be used to send information and updates related to their request. It may also be used to respond to queries, or other requests and questions.

The email address that users register to handle their request will only be used to send information and updates related to their request. It may also be used to respond to queries, or other requests and questions.

How we protect your information

We follow the proper procedures and security standards in collecting, maintaining and handling data, in order to protect such data against unauthorized transactions, modification, disclosure or destruction of your personal data, username, password, information about your transactions and data stored on our services and software. Sensitive and private data is shared between Pioneers Solutions and its users through secure communication channels and is encrypted and protected through certified digital methods and methods.

Share personal data

At Pioneers Solutions, we do not sell, trade, or rent users' personal identity data to third parties, and we may share information and users with our partners, affiliates and advertisers as a user of our services. We may use a third-party service provider to assist us in our business as well as in the service business or in managing activities on our behalf, such as surveys. Your data may be shared with this third party within those specified purposes. We will not use your personal information for any purpose, other than this Privacy Policy, without your express consent. We may process your information on a server located outside the country where you are located. If any of the information you have provided to us via our website changes, then you need to advise us as soon as possible so that we can update our records.

Third-party sites

Users may find ads or other content on our service that have links to the sites and services of our partners, suppliers, advertisers, sponsors, licensees, or other third-party entities. It should be noted that we do not control the content or links that appear on these sites and are not responsible for the practices of sites linked to our site. In addition, those sites or services that include content and links may change continuously. These sites and services have their own privacy policy and customer service policies. Browsing and interaction on any other site, including sites with a link to our service, are subject to the terms and policies of those sites.

Changes in privacy policy

Pioneers Solutions has the discretion to update this privacy policy at any time. When we do this, the user should review the update date at the bottom of this page. We therefore urge users to review our privacy policy frequently to see any changes so that they are aware of what we are doing to protect the personal data we collect. The user admits and agrees to his responsibility to periodically review this privacy policy and his awareness of the modifications.

Approval of privacy policy

Your use of Pioneers E-School and the website, you agree with our privacy policy, controls and conditions governing the use of this software and services on the website. If you do not agree with this policy, you should not use our services. You admit that your continued use of the Services after the announcement of changes to this policy or to the rules and conditions of use of the services and programs will be deemed to be your consent to these changes.

Contact Us

If you have any questions about this privacy policy, practices in these services and programs, or your dealings with our software, you can contact us by email: info@pioneers-solutions.com

Updated date: 24/12/2022